If you haven’t enrolled in the Outdoor Hospitality Education Program (OHEP), there’s no better time than today! With 40 educational offerings at this year’s conference, you can be well on your way to earning your Management and Professional Certificate. For more information visit OHEP online or contact the Education Department at edudirector@arvc.org or 303-681-0401.

  Ancillary/Recreation(Gray)   Business (Blue)
  Guest Experience(Purple)   Human Resources(Light Green)
  Leadership (Light Red)   Marketing (Yellow)
  Operations (Light Blue)   Other(Orange)

 

Full course descriptions.

Tuesday, November 8

8:00 am- 12:00 pm Essential Tools for Tracking Digital Marketing
  Everything You Need to Know About Playgrounds
  From Mission Statement to Marketing Message
  Ignite Your Goals
  Your Business is a Legacy
2:30 pm - 3:30 pm The Importance of Reservation Systems
  Strategic Planning
  Back by Popular Demand!
Understanding Your Parks Wi-Fi Requirements
  Creating Leaders at Every Level
  Tools for Evaluating Your Website Effectiveness
4:00 pm - 5:30 pm Chief Family Officer
  Managing Your Park's Reviews 101
  Reservation Systems Panel Discussion
  Wi-Fi Panel Discussion
  Grow Your Park Occupancy

Wednesday, November 9

8:00 am - 9:00 am Adult Activities that Work
  Understanding your Leadership Style
  Media Relations 101: Why Your Press Release Got Trashed
  Print Marketing in a Digital Age
  It's All About the Stuff
9:30 am - 10:30 am How to Reduce Your Electric Bill
  Improving Employee Performance
  Lights, Camera, Campground! Bring the Magic of Movies to Your Park 101
  Your Photographs: Are the 1,000 Words Good or Bad?
  Unleashed: Off-Leash Dog Park Design Trends & Planning Tips
11:00 am - 12:00 pm Get the Risk Outta Here!
  Managing Your Ponds and Growing Trophy Fish
  Creating a Retail Space that Sells
  What Level of Education Should Your Mangers Have?
  Your Staff is Your Most Valuable Asset
1:00 pm - 2:00 pm ADA 101
  Easy Landscaping
  How to Develop an Internship Program
  Next Level Leadership
  Water Activities
2:30 pm - 3:30 pm Celebrating Holidays 101
  HR Risk Management
  Making an Expansion Decision
  Political Processes
  Managing Your Cancellations
4:00 pm - 5:00 pm Cash Management 101
  Creative Activities for the Smaller Parks
  Back by Popular Demand!
Expanding and Renovating Your Park
  Hot Topics in Campground Legislation
  New Payroll Regulations

Thursday, November 10

4:30 pm - 6:00 pm Attract and Keep Quality Work Campers
  Think Big/Act Small
  OHEP Online Learning Center
  Back by Popular Demand!
Providing Basic Wi-Fi Support
  Weekend Activities/Kid's Camp