November 9-12th 2009
Join us in Orlando, the world’s leading destination for entertainment and attractions! Invest in yourself and your business.
Come to the premier event for learning everything you need to know about running a park or campground. Here's your opportunity to connect with industry suppliers from around the world. This is your chance to spend time with people that you have come to depend on for support, advice, and inspiration. Join your industry partner for a changing tomorrow and have a fun and worth-every-penny experience!
- Seminars: Learn from the Experts
- Tradeshow: See New and Innovative Products
- Networking: Exchange Ideas
- Attractions: Enjoy the Magic of Orlando
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Get More InSites 2009 Details Here
Download your registration form HERE!
Preliminary Schedule
Saturday, November 7
8:00am-7:00pm Park Operators on Tour (Separate registration & fee required.
See registration form)
2:00pm-6:00pm Executive Committee Meeting
Sunday, November 8
8:00am-4:00pm
- Council of Delegates Meeting
- FUNdation All-Day Seminar
- OSHA All-Day Seminar
8:00am-5:00pm State Executives/CAMP Meeting
9:00am-2:00pm Executive Committee Meeting
5:00pm-6:00pm Leadership Reception
(By invitation only)
Monday, November 9
8:00am-10:00am Welcome Breakfast & ARVC Annual Meeting
10:15am-11:15am
- Round Table: Best Idea Small Park
- Round Table: Best Idea Small Park
- Round Table: Best Idea Small Park
10:15am-1:00pm
- ARVC Board of Directors Meeting
- State Executives/CAMP Meeting
- State Presidents Meeting
11:30pm-1:00pm
-
No Equipment? No Problem – Games & Activities Using Absolutely NO Equipment
Gregg A. Catalano, M.Ed., L.C.D.C., L.M.F.T.
Physicians of Phun
Houston, TX
Yes, you read that title correctly! Games and activities that use absolutely NO equipment! Shoot-from-the-hip anywhere, anytime, and with anyone as the “Doc” shares with you a variety of games and activities that cost nothing; and let me say it again USE ABSOLUTELY NO EQUIPMENT!!
Job-Fit/Square Pegs + Round Holes = Successful Business
Anita Agers-Brooks
Fresh Start-Fresh Faith, LLC
Steelville, MO
Inspire and encourage your hospitality team to greater productivity. Take home a fun-fast-educational-easy program designed to improve professional and personal relationships.
Helping to Grow Your Business through Social Networking
Malcolm O. Munro
Career Fitness Coach, LLC
Germantown, MD
Are you hearing about Web 2.0 and have no clue what it means? If so, you’re missing out on the best marketing mechanisms out there. This seminar will show you what’s available, how to use it, and how to link it in with your current marketing efforts. Don’t worry; there won’t be any “tech talk,” just plain, pragmatic strategies you can implement as soon as you leave the seminar!
1:15pm-3:00pm
- General Session: What’s Happening in the Industry Today (Panel Discussion)
Linda Profaizer, President, ARVC, Larkspur, CO
Richard Coon, President, RVIA, Reston, VA
Pat Hittmeier, Chief Operating Officer, KOA, Inc., Billings, MT
Ron Beard, CPO, Ron D. Beard & Associates, Austin, TX
Vic Nolting, Vice-Chair, Leisure Systems, Inc., Cincinnati, OH
Jeff Martin, Guest Service Operations Manager, Disney's Fort Wilderness Resort, FL
Join us in listening to industry leaders as they discuss the state of the industry, the challenging times and the emerging opportunities available today. There will be plenty of time for questions and comments during the session.
3:15pm-4:45pm
Identify Theft and it’s Potentially Crippling Effect on you as a Business Owner
Gary Quigley, CPO
Kozy Rest Kampground
Harrisville, PA
Gary Quigley will explain why business owners are at a much higher risk to be affected by identity theft and how simple negligence regarding personal information could cost you your business. He will also go over some of the laws and regulations related to identity theft that many business owners don’t even realize they must comply with and the penalties for not doing so. Gary will explain what you need to be aware of and lay out a plan to protect yourself, your employees, your customers and most importantly, your business!
Teambuilding 4 Results
Gregg A. Catalano, M.Ed., L.C.D.C., L.M.F.T.
Physicians of Phun
Houston, TX
Teambuilding can easily become just games if not properly facilitated and designed for producing results. Join Gregg in this informative and fun-filled session as he illustrates the critical nature of how to effectively lead teambuilding and communication activities in your program. A wide variety of teambuilding games and activities will be demonstrated to ensure that you have just the right activity for any situation that might present itself in your work environment.
-
GuestReviews User Update & Forum
Bob MacKinnon, CPO, GuestReviews, Murrieta, CA
Get the latest news about GuestReviews, ask questions, and share your successful practices. Although this session is designed to provide support for registered users of the GuestReviews program, all parks are encouraged to attend. GuestReviews currently has over 800 registered parks - more than any other ARVC Member Benefit Program
3:15pm-6:30pm ARVC Board of Directors Meeting
State Executives/CAMP Meeting
5:00pm-6:00pm “Happy Hour” Cracker Barrel
6:00pm-9:00pm “Light Up Orlando” Party
Tuesday, November 10
7:30am-9:30am ARVC Foundation Meeting
9:45am-11:00am
- “Hot Topics” Roundtable
Discussion Session
Join your colleagues to hear the latest on the topics below and come prepared with questions.
-
ARVC Public Affairs Program
David Gorin, King & Gorin, McLean, VA
Aubrey King, King & Gorin, Bowie, MD
The ARVC Public Affairs program provides representation and expertise on behalf the association and its members on issues of public policy that affect RV parks and campgrounds. This seminar will provide a briefing on current issues of importance on the national federal level (issues affecting small business, recreation, tourism, travel and hospitality) and provide an overview and forum for discussion of some important local and state issues currently impacting the park business.
- SESAC
Bill Stevens – Director of Business Development
Bill will be having an open discussion with you regarding SESAC and its purpose and mission. This is one discussion that you have been asking for and now we have it for you!
11:15am-12:45pm
- Marketing thru Direct Mail
Cliff Stewart, Mpress, Emmitsburg, MD
Ron Stewart, Mpress, New Orleans, LA
Learn about all aspects of direct mail, from traditional print to e-mail and text messaging, covering design, purchase of printing, list rentals, mailing and postal updates.
Protecting Your Trees, Protecting Your Park
Frank Lowenstein
The Nature Conservancy
Sheffield, MA Frank Lowenstein will discuss the expanding problem of invasive insects and diseases of trees. He will outline what RV campgrounds owners can do to protect themselves and their communities.
Packaging with Partners: Sound Ideas and Plans for Business Building Success
Clyde S. Taylor
Taylor Communications
Fairport, NY
“Packaging” your RV Park or campground’s service and/or product offerings with strategic partners is an effective way to leverage your business in your marketplace. This session provides many innovative and sound-business “packaging” ideas for consideration. But this session goes beyond the “idea stage.” Attendees will learn how to develop effective proposals and plans to present to their prospective strategic partners. Sound ideas will get you started, but plans and well developed proposals will get you success. This workshop will give you the information and resources to do both!
12:45pm-2:00pm Bistro Lunch
12:45pm-1:45pm Business Forum Luncheon
1:45pm-3:45pm Business Forum Meeting
2:15pm-3:45pm
- Renewable Energy in America
Howard Boothroyd
Energy Management Partners
Nokomis, FL
The objective of this seminar is for the audience to gain a working understanding of “green construction” principles and renewable energy sources in America. In addition, participants will take with them the basic knowledge to help incorporate these concepts into an overall business plan.
- Crucial Estate & Succession Planning: Protecting Your Campground from the Fire of the IRS
Leon Resnick, Resnick Associates, Overland Park, KS
Terrance Resnick, Resnick Associates, Harrisburg, PA
Back by popular demand, Lee and Terry Resnick will provide you the tools to assure that the IRS is not your single largest beneficiary. Powerful estate and succession techniques will be discussed as well as family planning and communication tips.
- American Disabilities Act
Dr. J.R. Harding
JR Harding: Disability Expert
Tallahassee, FL
Participants will learn about persons with disabilities and the future accessibility standards for the outdoors. These standards are currently being utilized and implemented by the national parks system. Participants will be energized, educated and entertained.
4:00pm-5:30pm Voting Area Caucuses
Dinner on Your Own
Wednesday, November 11 (Foundation Day)
7:00am-1:30pm ARVC Foundation Golf Outing
8:30am-10:00am
10:15am-11:45am
- businessKillers
Joseph W. Murray, CLU ChFC CFBS
MassMutual/First Financial Group, LLC
Bala Cynwyd, PA
Small business owners are busy people. So busy that they sometimes fail to acknowledge the inevitable: the fact that someday they must pass the business onto someone else, either because of death, disability or retirement. Take concrete steps to avoid the six primary mistakes that can destroy a business.
- Taking Your Park from Rags to Riches
Gary Quigley, CPO
Kozy Rest Kampground
Harrisville, PA
Gary Quigley will walk new park owners through a business plan that will help get you from here to there! The Quigley Family journey will give the new park owner optimism that there is a light at the end of that seemingly endless tunnel. Gary will also explain what areas are important to help you reach your own personal goals.
- Reducing Resource Usage
Wade Elliott
Utility Supply Group
Preston, WA
This seminar will include a discussion of simple steps to help you and your guests reduce electrical and water resource usage -- from compact fluorescent bulbs to water meters; from electric meters to tankless water heaters; from fixing sink drips and leaky toilets to unplugging your cell phone charger. These easily accomplished tasks will go a long way to reducing your resource usage.
12:00pm-2:00pm Lunch on Your Own
2:00pm-6:00pm Outdoor Hospitality Expo
(Convention Center)
6:30pm-9:00pm ARVC Foundation All Star Party/Auction/Sweepstakes Drawing
Thursday, November 12
8:00am-9:30am
- How to Conduct Business in a Changing World (Panel Discussion)
Harris Rosen, Rosen Centre Hotels & Resorts, Orlando, FL
Tammi Runzler, Orlando/Orange County CVB, Orlando, FL
Jim Pattison, Ripley’s Entertainment, Inc., Orlando, FL
In today’s volatile business climate, your park and campground must continue to shift, change and flex itself. The world has changed and the way we do business has changed. Come hear how other sectors of the hospitality and outdoor industries are coping. Learn from customers themselves how selling practices and store tactics have changed and how to adjust to these modifications in today’s business!
10:00am-5:00pm Outdoor Hospitality Expo
(Convention Center)
1:00pm-2:00pm Mingle with the
Exhibitors Lunch
(Convention Center)
10:15am-3:00pm Board of Directors Meeting
6:00pm-9:00pm The ARVC Academy Awards Gala
The Rosen Centre Hotel is the official headquarters for the 2009 ARVC InSites Convention & Expo. Located 12 minutes from Orlando International Airport, this full service resort hotel offers seven restaurants and lounges, tropical pool with whirlpools, lighted tennis courts, health club and full-service spa, video arcade and complimentary transportation to the Rosen Shingle Creek Golf Club.
All of the ARVC InSites General Sessions, Seminars, and fabulous scheduled Evening Events will take place at the hotel. Do not miss out on this opportunity to stay at a world class hotel at a special discounted convention rate and network with your fellow delegates and vendors!
Why stay at the Rosen Centre Hotel?
- The hotel is located directly across the street from the convention center Expo.
- Waste no time commuting.
- Spend quality time networking with colleagues.
- Save gas and money.
- Parking is free to hotel guests.
- Free shuttles run to and from the hotel to the Expo.
Here is your opportunity to stay at a world class hotel at the lower ARVC price.
You can help ARVC remain a strong organization by booking your room at the host hotel. Meeting our room commitment allows ARVC to rebook convention facilities in your favorite destinations. If ARVC fails to meet its contractual obligations to the hotel, financial penalties will be assessed, potentially affecting future convention registration fees.
For reservations
Visit the Rosen Centre’s web site today to make your reservations by using the following link:
http://reservations.ihotelier.com/crs/g_reservation.cfm?groupID=343941&hotelID=2018
Or call: 1-800-204-7234 or (407) 996-9840
Use Attendee Code: 43737
Rosen Centre Hotel, 9840 International Drive. Orlando, Florida 32819
Hear what other members have to say.
Disney Institute Behind-The-Scenes Tour
Passport to Magic! Disney® Institute’s Innovation in Action Behind-The-Scenes Tour
Busses will leave the Rosen Centre Hotel on Tues. Nov 10th between 4:30 pm and 5:00 pm (Times may be slightly changed) and return after the 3 hour tour. There will be a short refreshment break during the tour where you can purchase drinks or snacks from concessions at your own expense.
The $99 fee doesn’t include entrance to the park itself. Participants must be 16 or older to attend.
The hotel has contracted with child care services. You may contact the Rosen at (800) 800-9840 to inquire.
During this three-hour adventure, you will journey beneath the Magic Kingdom to see the Utilidor System of support for the park. See how Disney horticulturists create their world-famous topiaries at the Nursery and Tree Farm or explore Textile Services, one of the largest laundry facilities in the world. Hear stories about the early days of Walt Disney’s career and visit a variety of locations for an up-close look at innovation. Discover how Walt’s life and the film industry heavily influenced the turn-of-the-century Main Street USA.
You have three options to add this item to your InSites registration.
- Visit our online store and look under InSites for the tour.
- Phone 800.395.2267 to pay with a credit card
- Click here for the tour form and mail a check payable to ARVC and send to:
National Association of RV Parks & Campgrounds
455 Tenderfoot Dr. Larkspur, CO 80118
Current Exhibitors for the Expo
205 |
AGS Powered by RV Tripsetter |
200 |
Leisure Systems/Yogi Bear's Jellystone Parks |
12 |
Airstream |
113 |
Linora Corporation DBA NomadISP |
821 |
Allied Specialty Insurance, Inc. |
319b |
MacKinnon Campground Consulting |
413 |
Anderson's Brochure Distributon Service |
516 |
Mazur North America/Emerald FX |
724 |
AquaMaster Fountains & Aerators |
806 |
McNeil & Company, Inc. - AdvenSure |
5 |
Athen Park Homes |
819 |
MCPS for Campgrounds |
900 |
Atlas Merchant Services |
105b |
Midwest Electric |
809 |
ATM Systems |
213 |
Mission Management |
517 |
Best Holiday Trav-L-Park Association |
212 |
Morgan RV Resorts |
714 |
Best Parks in America |
208 |
National School of RV Parks & Campgrounds at Oglebay |
217 |
Binkley & Hurst, LP |
602 |
Natural Structures |
6 |
Breckenridge Park Trailers |
820 |
Pacific Yurts Inc. |
7 |
Breckenridge Park Trailers |
815 |
Parks and Places, Inc. |
701 |
Buzz Buster |
406 |
Payment Processing Consultants |
418 |
BYO Playground |
600 |
Pelland Advertising |
315b |
Camco Manufacturing |
606 |
Pendaries RV Resort |
601 |
Camp Club USA |
10 |
PETS, Rentals Inc./PETS, Inc. |
204 |
Campersview.com |
409 |
Phelps Honey Wagon |
105a |
Campground Automation Systems |
505 |
Philadelphia Insurance Companies |
503 |
Campground Engineers |
502 |
Playaboule |
605 |
Campmasters LLC |
726 |
PMC Commercial Trust |
709 |
CAT Controllers Inc. |
408 |
Prime Pedal Karts |
521 |
Cavco Park Homes & Cabins |
410 |
Prime Pedal Karts |
509 |
Centrum Systems, Inc. |
912 |
ProDesign & Vending |
3 |
Chariot Eagle, Inc. |
914 |
ProDesign & Vending |
4 |
Chariot Eagle, Inc. |
500 |
Pucker Powder by Creative Concepts |
818 |
Check Box Systems |
700 |
Quik N' Crispy |
1020 |
ClearView Financial, Inc. |
618 |
Rain Drop Products, LLC |
603 |
Coast to Coast |
620 |
Recreational Park Trailer Industry Association |
316 |
Cody Talbert Distribution |
504 |
Rhode Island Novelty |
920 |
Cold River Mining |
506 |
Rhode Island Novelty |
712 |
Colortime Crafts |
400 |
Ron Beard & Associates |
9 |
Commercial Recreation Specialists |
109 |
SESAC |
1 |
CrossRoads RV |
625 |
Silver-Top Manufacturing Co., Inc |
508 |
Doggie Deposit |
627 |
Silver-Top Manufacturing Co., Inc |
312 |
Dogipot |
616 |
Sky Blue Solutions |
702 |
Donald C. Westphal |
8 |
Skyline Corporation |
417 |
Dura-Bilt Products, Inc. |
617 |
Southeast Publications |
519 |
EasyLife, LLC |
704 |
Sports Image Apparel |
919 |
Eaton Corp - RV Park Hookups |
2 |
Stone Canyon Lodges & Park Models LLC |
921 |
Eaton Corp - RV Park Hookups |
402 |
Strait Web Solutions |
812 |
Energy Management Partners, LLC |
805 |
Suburban Propane |
301 |
Evergreen USA |
614 |
Telamode |
416 |
First Impression Sign Company |
100 |
TengoInternet Inc. |
719 |
Fluid Manufacturing |
608 |
The Tower Company |
913 |
Friend Communications |
305 |
THOR |
915 |
Friend Communications |
300 |
Trailer Life Directory |
1012 |
Friend Communications |
619 |
Trailmate Inc. |
1014 |
Friend Communications |
621 |
Trailmate Inc. |
104 |
Frito Lay |
613 |
USI Insurance |
512 |
G.A. Printing |
101 |
Utility Supply Group |
609 |
Gattuso Distributing |
721 |
Walex Products Co. Inc. |
708 |
Gattuso Distributing |
622 |
Water Vendor by US |
801 |
Gerber Manufacturing Ltd. |
11a |
Wells Fargo Bank & Equipment Finance |
800 |
Giftworks Plus |
813 |
Whitewater West Industries |
304 |
GoCampingAmerica.com |
403 |
Wilcor International |
728 |
Green River Cabins |
405 |
Wilcor International |
319a |
Guest Reviews |
407 |
Wilcor International |
501 |
HD Supply Faculties Maintenance |
703 |
Win Stuff/Good Stuff LLC |
1011 |
I.C.E Inc. |
201 |
Woodalls |
717 |
Image Plus LLC |
514 |
Zamperla, Inc. |
401 |
Intelligent Products, Inc. |
|
|
309 |
Jamestown Advanced Products |
|
|
713 |
JetPay, LLC |
|
|
715 |
JetPay, LLC |
|
|
108 |
John Deere |
|
|
515 |
John's Welding, LLC |
|
|
718 |
Jumping Pillows LLC |
|
|
720 |
Jumping Pillows LLC |
|
|
513 |
JWH Distributing/Eco-Save Products |
|
|
604 |
K&M International/Wild Republic |
|
|
612 |
Kampgrounds of America |
|
|
908 |
Kasco Marine, Inc. |
|
|
507 |
Keystone Kabins |
|
|
11 |
Keystone RV |
|
|
615 |
Kwik-Covers |
|
|
315a |
LCN Outdoors LLC |
|
|
414 |
Leavitt Recreation & Hospitality |
|
|