ARVC Blog Categories: Best Practices

There may be no such thing as a free lunch, but there is such a thing as free registration to the 2020 Outdoor Hospitality Conference and Expo (OHCE). The OHCE Hosted Buyer Program will allow the key decision makers at campgrounds to attend the premier event on this year’s outdoor hospitality calendar at no cost. 

So, what is a Hosted Buyer Program? How does it work? And how does a park owneroperator or manager apply to join this programDavid Basler, ARVC’s vice president of membership and marketing answers these frequently asked questions, and more, to help you learn more so you can apply to become a part of the Hosted Buyer Program. 

Music can bring so much to the camping experience, whether it’s through fun karaoke sessions or great playlists streamed into your recreation facilities or registration area. But did you know that if you play copyrighted music at your park without a license, you could be held legally liable? This is true whether the music is performed live, by a DJ, on the radio or through CDs, DVDs or cassettes that you own or through streaming or cable services you subscribe to.

The National Association of RV Parks & Campgrounds (ARVC) announces registration for its virtual 2020 Outdoor Hospitality Conference and Expo (OHCE) will open tomorrow (July 21)As part of the shift this year to virtual, registration rates will be significantly reduced compared to the in-person event, including an option to attend for free allowing even more individuals in the industry to experience the event.

[UPDATED 7/16/20] As reports of the coronavirus cases continue to increase across the country, you face ongoing challenges have questions surrounding safety for your campers and employees, the survival of your business and more. The pandemic is rapidly changing, and new information is coming to the forefront daily, and ARVC is here to help you decipher the best information. As new important information and updates become available, this blog will be updated to help keep you informed of the details.
 
ARVC has created a resources hub to help you stay informed and minimize the effect of the virus at your park and to help create safe accommodations for your guests. This page will continue to be updated as new information and resources become available.

One of the many advantages of being an ARVC member is that you get a complimentary listing on the newly redesigned GoCampingAmerica.com website and mobile app (app coming later this summer). As one of the largest campground databases available online, GoCampingAmerica.com features a powerful search engine which allows RVers, campers and outdoor enthusiasts to find campgrounds that are ideal for their needs. It’s where millions of campers go each year to find their next adventure!

Here’s are 5 ways to enhance your complimentary listing to help campers find you:

On June 4, the National Association of RV Parks and Campgrounds (ARVC) hosted its first workshop specifically designed for prospective campground owners. The online format of the one-day Prospective Owners Workshop (POW) made it easy for participants across the country to tap into the knowledge of industry experts on a wide range of topics and acquire valuable information they can use as they move forward in their planning process. 

To help parks navigate the challenges of getting back to business, ARVC collaborated with Kampgrounds of America (KOA), the Outdoor Recreation Roundtable (ORR), the Canadian RV Association (CVA), Marshall & Sterling Insurance, state associations and other industry partners to create a comprehensive Re-Opening Toolkit. The kit is a natural extension of the eight-week webinar series ARVC launched in March which helped more than 1,000 campgrounds across the U.S. and Canada navigate the early stages of the Covid-19 pandemic.

The NFPA 1194 Completion Certificate program is designed to ensure that park owners and operators have in-depth knowledge of the current standards for the design and construction of RV parks and campgrounds as outlined by the National Fire Protection Agency (NFPA). The course also examines the elements of the NFPA 1194 standard that cover public safety, electrical, facilities, fire protection and water and sanitation.

Now, for the first time, the course is available in an online format to enable learners to complete the course on their own schedule and at their own pace at any time. The NFPA 1194 Completion Certificate course was previously offered only in person each year at the Outdoor Hospitality Conference and Expo (OHCE) in November.

The National Association of RV Parks and Campgrounds (ARVC) and the Outdoor Recreation Roundtable have successfully led an effort to get Paycheck Payment Program (PPP) loans extended to accommodate seasonal businesses.

This latest rule, issued by the U.S. Treasury, is big news for seasonal RV parks and campgrounds which may not have had active payroll during the base period stipulated by the original PPP loan criteria, which required the business to have been in operation by February 15, 2020.

The National Association of RV Parks and Campgrounds (ARVC) has announced a partnership with RVs 4 MDs, a Facebook-based organization that matches medical personnel with donated recreational vehicles and accommodations while they help combat the COVID-19 pandemic.

ARVC member-parks with available sites can sign up to offer free RV sites or other accommodations for doctors, nurses and other health care personnel who are seeking a place to stay during the crisis.

The industry-leading webinar series launched by the National Association of RV Parks and Campgrounds (ARVC) in mid-March came to a close on Thursday, but the opportunity to get questions answered by subject matter experts continues.

Almost 1,000 campground owners attended the eight-episode webinar series and the webinar recordings were viewed more than 3,000 times in the past month.

Are you thinking of buying or building your own campground? Or are you already in the process of building one? Then you won’t want to miss ARVC’s Prospective Park Owners Workshop (POW). And now, it will be even more convenient for you to attend!

 

To eliminate the time and expense of travel for attendees, this information-packed workshop will now be offered in a one-day online format on Thursday, June 4. (This will replace the in-person workshop originally scheduled in May in Colorado Springs.) That means you’ll be able to tap into the knowledge of industry experts on a wide range of topics, including financing, purchasing, marketing, insurance and much more – all from the comfort of your home.

It’s impossible to predict when a crisis will occur that can disrupt the operation of your park, whether that crisis involves a public health emergency, a major weather event or other serious situation. So it’s a good idea to have a plan in place for marketing your park and communicating with campers during challenging times so you’ll be well prepared to take action.

ARVC announces a series of interactive webinars focused on helping RV park and campground owners and operators deal with the current health emergency. The series will provide resources, tools and strategies from experts to safely and effectively manage a campground through this situation.

The webinars will take place every Monday and Thursday at 11 a.m. ET, beginning this Thursday, March 19 with “Planning and Marketing During an Emergency.” The webinar series is open to everyone in the industry and registration is free. To register, visit https://zoom.us/webinar/register/WN_jVgxAPMiQZOhgwIRasb5UQ.

An advocacy effort led by the National Association of RV Parks and Campgrounds (ARVC) that took more than eight months finally secured a vital victory in late December as the National Fire Protection Agency Standards Council approved a Tentative Interim Amendment (TIA) to the 2020 National Electric Code (NEC) regarding the use of GFCI protection on 30- and 50-amp receptacles on RV park site equipment. 

Are you considering getting into the campground business or are you in the process of building or buying a park? There’s a lot to learn, and as the saying goes, “you don’t know what you don’t know.” But now, there’s an easy way to tap into the knowledge and experience of industry experts to get answers to your questions. For the first time, the National Association of RV Parks and Campground (ARVC) is offering a workshop exclusively for prospective campground owners.

The three-day workshop will be held on May 4-6 in Colorado Springs, Colo.

Recently, requirements set in the Americans with Disabilities Act (ADA) related to access to buildings and physical locations have begun to be applied to websites. Companies working to comply with these requirements must often navigate a frustrating maze of conflicting information and confusing terminology.

The following information, while not legal guidance, is intended to assist our members in making sure your website is accessible to everyone.

As a philosopher once said, "Music produces a kind of pleasure which human nature cannot do without." So that begs the question: Are your guests “doing without” musical entertainment that could enhance their enjoyment of your park and boost your business at the same time? If the answer is “yes,” you just may want to change your tune.

If you operate a seasonal park that closes down for the winter, a few of the things you need to do to get ready are to shut off the water supply, then drain or blow out the pipes to prevent freezing. But your electrical system needs attention, too, so we asked Wade Elliott, president of Utility Supply Group in Kingston, Wash., and ARVC’s 2018 Supplier of the Year award winner for his advice.

In response to member needs, the National Association of RV Parks and Campgrounds (ARVC) has announced a new and improved education session and speaker lineup for the 2019 Outdoor Hospitality Conference & Expo (OHCE). The association’s annual conference will be highlighted by five new educational learning tracks taught in innovative formats by new expert voices. 

More than three quarters (75%) of the session topics are completely new and will be taught by a cast of new experts from inside and outside the outdoor hospitality industry. 

Think about all of the ways music enhances your life. Maybe you turn on the radio as soon as you get into your car or you stream music while you’re working, exercising or relaxing. It’s an easy way to add more enjoyment to your day. Many of your guests feel the same way, which is why playing music at your park can be good for business.

Creating a campground environment that’s safe and healthy for guests is essential for successful park management, but it doesn’t happen on its own. It takes both a dedicated team and a focus on many factors that have a major impact on your park, including risk management, general maintenance and safety standards, and making your park more sustainable.

The ARVC Foundation’s NFPA 1194® Completion Certificate class, offered Nov. 4 in Knoxville, Tenn. during this year’s Outdoor Hospitality Conference & Expo (OHCE), is designed to ensure park owners and operators have an in-depth understanding of the current standards for RV parks and campgrounds. The NFPA 1194 Completion Certificate class will provide guidance to park owners in interpreting the NFPA 1194 standard, a nationally-recognized standard developed, maintained and published by the National Fire Protection Association (NFPA).

In order to assist RV park and campground owners and operators in their search for the best reservation system for their park, the National Association of RV Parks and Campgrounds (ARVC) is hosting an interactive Reservation Systems Panel during this fall’s Outdoor Hospitality Conference & Expo (OHCE). This panel will give attendees a chance to engage directly with eight of the premier companies in the market to gain a better understanding of the products and services each offer.

Having a dedicated team of employees is the lifeblood of any campground. But human resource responsibilities go far beyond the recruitment and hiring processes. Records must be kept accurately, legal requirements must be met and there are other factors that owners need to know such as why something as seemingly harmless as using volunteers can actually put the campground at risk for liability issues.

Every RV park and campground has a brand. What’s yours? Are you family-friendly or focused exclusively on guests who are 55 and over? Or maybe your park specializes in outdoor adventures or is the ideal spot for those who want to escape and unplug. Whatever your brand identity is, the more you promote it on your website and through social media, the more successful you’ll be at attracting your target audience.

Has your park made a commitment to protecting the environment by implementing practices such as a recycling program, installing energy-saving devices and using biodegradable cleaning products? If so, your park may be eligible to participate in the ARVC Plan-It Green Friendly Park Program.

Nothing warms our hearts more than watching our little ones play. Especially when we know they are safe and free from dirt and mess. Whether it is your adorable child or your loyal pet, you want nothing but the best for them.

ARVC member-parks love to welcome guests to their campgrounds. It’s what they do best. After all, we’re in the outdoor hospitality industry. But unfortunately, there are times when it becomes necessary to ask a guest to leave.

“Getting back to nature” is an expression we all use but can mean something different to each of us. Whether it is just taking a walk in the park, camping or playing on a playground. But with all these ideas, getting closer to nature is at the heart of it all. You can be in the deep woods or right in town, we all love to experience nature to different extents. Most of us would rather not see concrete or asphalt when we are hiking on a trail or camping out. But keep in mind that some of us need a firm stable surface in order to get closer to nature and enjoy these activities. If you are physically limited, using a wheelchair or pushing a stroller, maneuvering over rocky, uneven terrain or muddy ground can be a challenge.

Who owns the coaxial cable and equipment that delivers TV & Telephone in your RV Park?
In many RV parks and campgrounds, the cabling run underground to the pedestals in your park and the other centralized equipment used to deliver TV and telephone service to those pedestals was installed by a local cable provider and is owned by that cable provider.

[PART THREE] Social media can deliver some pretty powerful revenue-generating opportunities for your park, but only if you know how to use it. We asked Erin Thiem, who co-owns ARVC member-park Inn Town Campground in Nevada City, Calif. with her husband Dan Thiem, to share a few of the secrets of her online success.

GREENVILLE, S.C., Sept. 20, 2018 — More than a dozen campgrounds and RV resorts across North and South Carolina are providing temporary shelter or a place to stay for Hurricane Florence evacuees, and several of them are offering discounts, according to the Carolinas Association of RV Parks & Campgrounds.

“Campgrounds and RV parks are uniquely positioned to accommodate evacuees and often provide emergency shelter during or after major storms, not only in the Carolinas, but across the United States,” said Dee Witting, executive director of the Carolinas Association of RV Parks & Campgrounds. Witting added that many areas of the Carolinas escaped damage during Hurricane Florence and campgrounds in these locations are able to accommodate evacuees as well as travelers.

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